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Concept
Total Quality Management
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Summary
Total Quality Management
(TQM) is a comprehensive
management approach
that focuses on
continuous improvement
in all aspects of an organization, emphasizing
customer satisfaction
and
involving all employees
in the process. It integrates
fundamental management techniques
, existing improvement efforts, and
technical tools
in a
disciplined approach
to ensure
long-term success
through
customer satisfaction
.
Relevant Degrees
Production Engineering and Planning 100%
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