New Course
Concept
Operational Effectiveness
Summary
Operational effectiveness
refers to the
ability of an organization
to
execute its operations
more efficiently and effectively than its competitors, often through
optimizing processes
, reducing costs, and
improving productivity
. It focuses on
achieving excellence
in
individual activities
or functions rather than on
strategic positioning
or differentiation, which can lead to
competitive parity
rather than a
sustainable competitive advantage
.
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