New Course
Concept
Critical Incident Technique
Summary
Critical Incident Technique
is a
qualitative research method
used to collect and analyze
specific and significant events
or incidents to
understand and
improve practices
, processes, or behaviors. It involves gathering detailed accounts of these incidents from participants, which are then categorized and analyzed to
identify patterns
and
derive actionable insights
.
Relevant Degrees
Psychology 50%
Human Relations in the Enterprise 30%
Production Engineering and Planning 20%
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