Usability Engineering is a user-centered design process focusing on improving the ease of use and user satisfaction of a product or system. It involves iterative testing and refinement to ensure the product meets the needs and expectations of its intended users.

Usability Engineering

user-centered design process

ease of use

User satisfaction measures the degree to which a product or service meets or exceeds the expectations of its users, reflecting their overall contentment and willingness to continue using it. It is a critical determinant of customer loyalty, retention, and positive word-of-mouth, impacting a company's reputation and success.

user satisfaction

iterative testing

Refinement is the process of making incremental improvements to a system, design, or idea to enhance its quality, functionality, or efficiency. It involves iterative evaluation and adjustment, often using feedback and analysis to guide the enhancements.

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