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Concept
Subscription Management
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Summary
Subscription Management
is the process of overseeing and optimizing the
Lifecycle of a subscriber
, from
Initial signup
to cancellation, ensuring both
Customer Satisfaction
and
Revenue Growth
. It involves handling billing, renewals,
Customer Communication
, and
Data Analysis
to
Adapt offerings
and
Improve Retention Rates
.
Concepts
Customer Lifecycle Management
Billing Systems
Renewal Processes
Churn Rate Analysis
Customer Retention Strategies
Revenue Optimization
Data Analytics
Customer Relationship Management
Pricing Strategies
Automated Workflows
License Optimization
Renewal Notice
Electronic Resource Management
Relevant Degrees
Marketing and Sales 60%
Internetworking and Connectivity 30%
Strategic and Operational Direction 10%
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