Quality of care refers to the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge. It encompasses various dimensions including safety, effectiveness, patient-centeredness, timeliness, efficiency, and equity.

Quality Of Care

Quality of care

Health services encompass a wide range of activities aimed at maintaining or improving health through the prevention, diagnosis, treatment, and management of illness and the preservation of mental and physical well-being through the services offered by medical and allied health professions. They are a critical component of public health systems, ensuring access to care, promoting health equity, and addressing the health needs of populations.

health services

desired health outcomes

current professional knowledge

Safety is the condition of being protected from harm or other non-desirable outcomes, often achieved through preventive measures and risk management. It encompasses a wide range of disciplines, including engineering, psychology, and public health, to ensure the well-being of individuals and communities.

safety

Effectiveness refers to the degree to which objectives are achieved and the extent to which targeted problems are solved. It is a measure of the success of an intervention, strategy, or action in producing a desired outcome, often evaluated in terms of quality, timeliness, and cost-efficiency.

effectiveness

patient-centeredness

Timeliness refers to the importance of completing tasks or delivering information within an appropriate or expected timeframe, which can significantly impact effectiveness and decision-making. It is crucial in various fields such as business, journalism, and healthcare, where delays can lead to missed opportunities or adverse outcomes.

timeliness

Efficiency is the ability to achieve a desired outcome with the least amount of wasted resources, such as time, energy, or materials. It is a critical factor in both economic systems and engineering processes, driving innovation and competitiveness by maximizing output while minimizing input.

efficiency

Equity refers to fairness and justice in the way people are treated, ensuring that everyone has access to the same opportunities. It often requires the allocation of resources and support based on individual needs to achieve an equal outcome for all members of society.

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