English
New Course
Concept
Problem Resolution
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Summary
Problem Resolution
involves identifying, analyzing, and
Resolving Issues
to restore functionality or improve processes. It requires a
Systematic Approach
to ensure
Effective Solutions
and
Prevent recurrence
of the problem.
Concepts
Root Cause Analysis
Decision Making
Conflict Resolution
Critical Thinking
Systems Thinking
Risk Management
Communication Skills
Collaborative Problem Solving
Process Improvement
Feedback Loops
Severity Levels
Reactive Problem Management
Relevant Degrees
Knowledge Management 40%
Production Engineering and Planning 30%
Software Engineering and Development 20%
Psychology 10%
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