Patient satisfaction is a critical measure of healthcare quality that reflects the extent to which patients' expectations of care are met or exceeded. It influences patient retention, compliance with medical advice, and overall health outcomes, making it essential for healthcare providers to continuously assess and improve their services.

Patient Satisfaction

Patient satisfaction

Healthcare quality refers to the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge. It encompasses various dimensions including effectiveness, safety, timeliness, patient-centeredness, equity, and efficiency.

healthcare quality

expectations of care

patient retention

compliance with medical advice

overall health outcomes

healthcare providers

Assess and improve services

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