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Concept
Passenger Services
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Summary
Passenger Services
encompass a range of offerings designed to enhance the
Travel Experience
for passengers, including ticketing, check-in,
Baggage Handling
, and in-flight or
On-board amenities
. These services aim to ensure safety, comfort, and convenience, and are critical in differentiating carriers in a
Competitive transportation industry
.
Concepts
Customer Experience Management
Service Quality
Transportation Economics
Operations Management
Logistics And Supply Chain Management
Human Factors In Transportation
Safety Management Systems
Consumer Behavior
Aviation Operations
Relevant Degrees
Road Transport 60%
Rail Vehicle Engineering 40%
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