Ground operations refer to the comprehensive set of activities performed at an airport to ensure the safe, efficient, and timely handling of aircraft, passengers, and cargo. These operations are critical for maintaining airport functionality and include tasks like aircraft marshalling, baggage handling, fueling, and passenger boarding.

Ground Operations

Airport functionality

Aircraft marshalling is a critical ground operation that involves using standardized hand signals to guide pilots during aircraft parking and movement on the tarmac, ensuring safe and efficient airport and airfield operations. It acts as a crucial communication bridge between ground personnel and pilots, especially when radio communications are constrained or unavailable.

Aircraft Marshalling

Baggage handling is a critical component of airport operations, involving the efficient and secure transfer of luggage from check-in to the aircraft and vice versa. It requires coordination between various systems and personnel to ensure timely delivery while minimizing loss or damage to passengers' belongings.

Baggage Handling

Fuelling

Passenger boarding is the process by which passengers enter and settle into a vehicle, such as an airplane, train, or bus, ensuring safety, efficiency, and adherence to protocols. This process involves coordination among passengers, crew, and ground staff to optimize time and resources while maintaining security and comfort standards.

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