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CUSTOMIZE YOUR LEARNING

TIME COMMITMENT

YOUR LEVEL

CUSTOMIZE YOUR LEARNING

TIME COMMITMENT

YOUR LEVEL

📋

Day-to-day Operations

Practical management of everyday operations for consistent performance

Business Operations • Operational Processes & Procedures🚀 Intermediate

This concept covers the core practices for running daily business operations, including workflows, scheduling, and standard operating procedures (SOPs). Learners will understand how to maintain consistency, manage resources, and monitor KPIs to drive steady performance.

⏱️

60 minTypical time

📋

3Prerequisites

🎯

3Learning outcomes

📋Prerequisites

Basic business terminology
Familiarity with workplace productivity tools
Foundational time-management skills

🎯What You'll Learn

✓Map and optimize daily workflows to reduce delays and rework
✓Create and apply practical SOPs for repeatable tasks
✓Track and interpret key operational KPIs to inform improvements

🔗Related Concepts

prerequisiteStandard Operating Procedures (SOPs)

builds-onProcess Improvement (Lean, Six Sigma)

similar-toInventory Management

related-toCustomer Service Operations

🔑Key Topics

Standard Operating Procedures (SOPs)

Workflow mapping

Shift scheduling and rostering

Inventory handling and replenishment

Customer-facing routine processes

Facilities and equipment maintenance

Tools & Software

Project & task management (Asana, Trello)

Point of Sale / Inventory systems (Square, Zoho Inventory)

Time tracking (Toggl, Clockify)

Communication (Slack, Microsoft Teams)

Checklists & documentation (Confluence, Notion)

Roles Involved

Operations manager

Shift supervisor / team lead

Customer support representative

Inventory coordinator

Facilities / maintenance staff

Common Metrics & KPIs

Throughput / tasks completed per period

Cycle time / lead time

First response time (customer-facing)

Utilization rate (staff or equipment)

Error, rework, or defect rate

🔗Learn More

🔗Harvard Business Review — Operations 🔗Investopedia — Operations Management 🔗MIT Sloan — Operations & Process 🔗Lean Enterprise Institute 🔗ISO — Quality Management (ISO 9001)🔗HubSpot — How to Write Standard Operating Procedures (SOPs)

📌

Overview of Day-to-day Operations

High-level view of daily operational responsibilities, priorities, and quick metrics for AnyLearn operators and instructors.

⏱️8 min

94%

Success Rate

Key Metrics Snapshot

Operational Highlights

SPEED READING MODE

Complete!

1 / 0

250 WPM

Section Separator

Key milestones and priorities for today

Real-time status and task flow

Current performance metrics

All Images

Day-to-day operations cover routine tasks and processes that keep a business running smoothly, including task execution, monitoring performance, responding to issues, coordinating teams, and maintaining consistent service delivery.

SPEED READING MODE

Complete!

1 / 0

250 WPM

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Daily Workflow

Step-by-step routines, shift procedures, and prioritized tasks to keep the platform running smoothly each day.

⏱️20 min

Typical Daily Workflow

SPEED READING MODE

Complete!

1 / 0

250 WPM

Error rendering accordion

Prioritized Task List

Timeline