Cycle time is the total time from the beginning to the end of a process, as defined by the customer, including both processing time and any delays. It is a critical metric for process improvement, as it helps identify inefficiencies and areas for potential optimization in production or service delivery systems.

Cycle Time

Cycle time

total time

beginning to the end of a process

Customer-defined process

Processing time refers to the duration required to complete a specific task or set of tasks within a system, often impacting overall efficiency and throughput. It is crucial for optimizing performance, reducing bottlenecks, and improving resource allocation in both manual and automated processes.

processing time

delays

critical metric

Process improvement is a systematic approach to enhancing the efficiency and effectiveness of business processes by identifying, analyzing, and optimizing existing workflows. It aims to reduce waste, increase productivity, and improve quality, ultimately leading to better customer satisfaction and competitive advantage.

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