Business processes are structured activities or tasks that produce a specific service or product for customers. They are crucial for organizational efficiency and effectiveness, enabling consistent delivery of value and facilitating continuous improvement.

Business Processes

Business processes

structured activities

specific service

Specific product

Organizational efficiency refers to the optimal use of resources to achieve the desired outcomes with minimal waste and effort. It involves streamlining processes, enhancing productivity, and aligning resources effectively to meet organizational goals while maintaining quality and competitiveness.

organizational efficiency

Organizational effectiveness refers to how well an organization achieves its goals and objectives, leveraging resources efficiently and adapting to changing environments. It encompasses various dimensions including leadership, strategy, culture, and stakeholder engagement to ensure sustained success and competitive advantage.

Organizational Effectiveness

consistent delivery of value

Continuous improvement is an ongoing effort to enhance products, services, or processes by making incremental improvements over time or breakthrough improvements all at once. It is a fundamental principle in quality management and is vital for maintaining competitiveness and efficiency in a rapidly changing environment.

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